29 Apr'24
30 Apr'24
1 room, 2 guests
The Imperial Palace Hotel
Jagnath Plot, Gujarat | Mon, 29 Apr - Tue, 30 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
No rooms available
The Imperial Palace Hotel
5-star Hotel · Jagnath Plot, Rajkot
4.0/5
(572 reviews)
Amenities
Valet parking
Shops and commercial services
Bell staff/porter
Airport shuttle service
Gym
Property rules
Check-in: After 02:00 PM, Check-out: 12:00 PM
About property
Funworld Rajkot - 0.5 km / 0.3 mi
Jagat Mandir - 0.9 km / 0.6 mi
Madhavrao Scindia Cricket Ground - 1.1 km / 0.7 mi
Mahatma Gandhi Museum - 1.4 km / 0.9 mi
Watson Museum - 1.5 km / 0.9 mi
Kaba Gandhi No Delo - 1.7 km / 1.1 mi
Rotary Dolls Museum - 2.1 km / 1.3 mi
Ranjit Vilas Palace - 2.5 km / 1.5 mi
Reliance Mega Mall - 2.9 km / 1.8 mi
ISKCON Rajkot, Sri Sri Radha Neelmadhav Dham - 2.9 km / 1.8 mi
Asharamji Bapu Ashram - 2.9 km / 1.8 mi
Science Museum - 4.2 km / 2.6 mi
Vishwakarma Prabhuji Mandir - 5.2 km / 3.2 mi
Shri Ranchhoddas Ashram - 5.6 km / 3.5 mi
Ishwariya Temple - 6.6 km / 4.1 mi
The nearest major airport is Rajkot Intl. Airport (HSR) - 33.1 km / 20.6 mi
Amenities: Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Business Amenities: Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Rajkot? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Dining: Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
See all 104 photos
Location
Jagnath Plot, Rajkot, Gujarat, 360001
Ratings & reviews
4.0/5
(572 reviews)
5
257
4
179
3
67
2
30
1
39
Location
Rooms
Service
Value
Hygiene
Rude Management, not clean & not 5*
1/5
·
sitas983 on Mar 27, 2024
First room we were given was unclean and when I opened the fridge there was a MOULDY OPENED sandwich left there! We requested for another room, went to see it, and it was also dirty, DUST everywhere and very stuffy. The housekeeping manager saw us and did a U-turn down the corridor to avoid talking to us! Third room had a dirty carpet so they assured us they would clean it and call us back to check. When we went back the carpet still had clothes threads and other fluff which clearly hadn’t been vacuumed properly! All of this took ONE HOUR to resolve! When speaking with the operations manager - Rahul Rao - and explaining that this shouldn’t have been the case and we would like some compensation for the inconvenience he assured us that he would speak with management and call us back, so he asked for a mobile number which we gave and then told us he would call us back in 30 mins with an update. 30 mins later and no update, we went to his office where he was with another guest so we told him to call us ASAP. He told us he would call us in 5-10 mins. Which again he DID NOT. Another hour later when going to his office to check for an update and query WHY we hadn’t heard anything, he started raising his voice and shouting at me and us!! Absolutely SHOCKING behaviour and attitude towards customers. Clearly he could not take that he had been caught out and not delivered as per his FALSE promises. His mannerisms were disgusting and incredibly rude, definitely not trained to communicate or deal with HOSPITALITY incidents or situations. After going back to the room we noticed that the bedding had stains and dirty marks, so requested for a clean duvet cover. The boy who came to make the bed didn’t know how to, and whilst laughing was desperately calling someone else for help. When that person came to assist they were still unable to change the duvet cover - this in total took 20 mins, by which time I asked them to leave, and my husband and I made the bed ourselves- only to realise that the new duvet cover itself ALSO had stains and hairs! We asked for another double duvet cover, and received a flat bed sheet, after explaining that we need a double duvet cover again, we then received a single duvet with NO cover. An extremely exhausting and frustrating experience, especially as we have stayed there many years ago when it was great! All in all this hotel is an absolute joke, not hygienic, housekeeping staff have no standards, and the management are incredibly incompetent and rude! I would NOT recommend booking or wasting your time and energy at Imperial Palace - you definitely won’t get royal treatment!!! This is more like a one star hotel, we would have been better off in a hostel! 👎🏽👎🏽👎🏽
Read More
Unclean and unhygienic avoid
1/5
·
kk1607 on Feb 21, 2024
This place used to be lovely, but over the years, it has gone downhill. The rooms are molding, old, and dirty. I had initially wanted to stay three nights but checked out the next day and went to RPJ hotel, which was far more modern and cheaper. Imperial is overpriced for the facilities. The front of the property and reception give that wow feeling, but the rooms need to be stripped and refurbished. Torn and old carpets. Stained. Bathrooms are smelly and dirty. The front desk could do with learning some manners. I would not recommend this hotel. Save your money and go elsewhere.
Read More
NOT VALUE FOR MONEY
3/5
·
sudhindra2014 on Jan 13, 2024
We had an unsatisfactory experience. At the time of check in we reached 1 hour earlier than than actual check in time. We were told by the front desk that check in time still late. Then we asked for water he said he will take few minutes or else we may go to the restaurant and buy. Ridiculous. The rooms were well made up . But the second day the rooms were not made up well. The dustbin not emptied. Bathroom not cleaned properly(it was stinking). The key card switches were not working properly in both rooms of ours. Once power trips change over takes few minutes after that the electrician only to set it right. There was some repair/renovation going on and the drilling sound was so loud we couldnt relax at all. when requested HK, front desk no action was taken to stop at least for 1 hour. But the food in the restaurant was awesome .In Room dinning was also very good. Overall not worth the value for money. Buffet breakfast is TOP.
Read More
Okay hotel at premium price for the city
3/5
·
jay17161 on Oct 23, 2023
Centrally located hotel but lac finess viz a vee prices they charge. Service is little sluggish. Infrastructure is dated but rooms are clean and comfortable. But the airconditioner control is not going above 23 degree Celsius. So one has to shut off the AC if you feel too cold. The exhaust doesn't work. The TV settop box is hanging / resting on one corner of tv set is an eye soar. Shower roo doesn't have hand shower or sitting arrangement. The faucet is on opposite site with broken pipe in room 188. Towels could be if better quality. Breakfast was average in terms of spread and taste. The Bombay expresso coffee and masala tea were excellent though. This hotel has lots of scop of improvement.
Read More
This is a tradition you should accept it no alcohol no meat no eggs only vegetables
3/5
·
Eliehk on Sep 24, 2023
Arrived at hotel no one helped me with my luggage there is around 8 stairs to be on reception front helpfully room was normal breakfast only vegetarian because it was Jan festival I asked for my own room something else no way I have been on dinner asked plain potato 3 times to understand what I need
Read More
Similar hotels in Rajkot
4.5/5
How guests rated this hotel
4.5
Location
4.5
Rooms
4.5
Service
4.5
Value
4.5
Hygiene
₹2,463
+ ₹370 tax
/ night
₹4,399
41% off
Price breakup
1 room x 1 night
₹4,399
Coupon discount
-₹616
Property discount
-₹1,320
Price after discount
₹2,463
+ ₹370 tax
4.5/5
How guests rated this hotel
4.5
Location
4.5
Rooms
4.5
Service
4.5
Value
4.5
Hygiene
₹3,494
+ ₹419 tax
/ night
4/5
How guests rated this hotel
4.5
Location
4.5
Rooms
4.5
Service
4
Value
5
Hygiene
₹2,975
+ ₹357 tax
/ night
₹3,500
14% off
Price breakup
1 room x 1 night
₹3,500
Property discount
-₹525
Price after discount
₹2,975
+ ₹357 tax
₹3,325
+ ₹420 tax
/ night
₹3,500
4% off
Price breakup
1 room x 1 night
₹3,500
Coupon discount
-₹175
Price after discount
₹3,325
+ ₹420 tax